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Grand Sirenis Terms and Conditions
Congratulations! As a qualified participant, Grand Sirenis Resort would like to offer you the opportunity to enjoy this incredible offer of savings up to 75% off the retail price. This package promotion includes all meals, drinks, and non-motorized activities. The discounted package price is for 2 adults and 2 children 12 and under. Besides meeting the qualifications and attending the 120-minute resort preview, there are no other obligations. Primary Travelers must meet the Resort`s Qualifications below:

Group Travel
The resort is offering this first-time visitor promotion and will honor only one package per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, if you are traveling with others this package cannot be used for this trip, but you can save it for later. Otherwise, there are additional costs associated with group travel.

Credit Card
GUESTS WITHOUT A VALID CREDIT CARD WILL NOT BE ALLOWED TO CHECK IN TO THE RESORT UPON ARRIVAL.
Qualified customer/s Must bring with them to the Presentation a Major Credit Card VISA, MASTERCARD or AMERICAN EXPRESS are accepted (No Debit Cards, Check Cards, Company Cards or Discover Cards).
The qualifying person(s) MUST be the credit card holder. Expired credit cards DO NOT QUALIFY.

Presentation
Attendance to a 120-minute vacation ownership presentation at Grand Sirenis Resort the 3rd day after arrival to Mexico is required.
You are not eligible if you have previously attended a presentation at the Grand Sirenis Resort.
Must tour with spouse/fiance/significant other/life partner if married/engaged/cohabitating.

Age
Married couples - Both must be between the ages of 35 and 65.
Cohabitating Couples - Both must between the ages 35-65

Income
Married or Cohabitating Couples - Minimum $90,000 USD Annual Income.
Must be employed full time - part time employment does not qualify.
Retirees accepted if receive a minimum $90,000 USD Annual income and meet all other qualifications.
Must not be a full-time student.

Language
Both qualified participants must fluently speak, read and understand either English or Spanish.

Identification
The qualified person must present a major credit card and government-issued photo ID at the tour reception desk.
Married and cohabitating couples must bring with them proof of such (Government*issued picture ID with matching addresses, and/or marriage certificate).

Marital Status
Offer is valid for married and cohabitating couples only.
Must be married or cohabiting for at least 2 years verifiable with photo IDs with same address, and/or marriage certificate.
All guests must attend the presentation, including all persons in the reservation(s).
If Married MUST Travel with Spouse or package is void.

Countries
Offer is valid only for residents of the USA, Canada, Mexico, and Latin America who meet all other qualifications. Valid USA or Canadian government issued ID must be presented by all guests.
Residents of Quintana Roo Mexico, Venezuela or Argentina are not eligible. Quebec, Canada residents do not qualify.

Welcome Call
To complete the confirmation process, you will need to complete the Resort`s Welcome Letter which will be emailed to you within 48 hours. When you receive the Welcome Letter be sure to "CLICK" acknowledgment at the bottom of the email. After the resort will call as they will need to verify your reservation and get your flight information.

Confirmation Process
You will be receiving a formal confirmation delivered to your email within 3 to 7 business days depending on the season as the resort partner needs to verify and process your terms and conditions acknowledgment. The resort needs to verify each reservation as the resort is paying the cost of your discounted vacation.

Additional Terms
The participants may not have attended another Sirenis Resorts presentation in the past or be a current Sirenis Resorts member through any Sirenis resort company.
WHEN TRAVELING TO MEXICO THE PARTICIPANTS MUST SPEND THEIR FIRST NIGHT AND LAST NIGHT IN MEXICO AT THE GRAND SIRENIS RESORT OR THIS PROMOTION WILL BE VOIDED. THIS OFFER CAN NOT BE USED CONSECUTIVELY WITH ANY OTHER STAY IN MEXICO AND CUSTOMER MUST SUBMIT FLIGHT ITINERARY THAT MATCHES THEIR HOTEL CHECK-IN AND DEPARTURE.
ALL current or past Travel agents, airline and/or hospitality employees (or their family members), owners or employees of the Resorts (or their family members) or vacation ownership industry employees are excluded from this offer.
Honeymooners are excluded from this package.
Resort Vacations International holds no discretion over the eligibility requirements for participation in the resort preview. The eligibility requirements have been set forth by the resort developer. If Resort Vacations International believes that the eligibility requirements for participation are not being met, we reserve the right to cancel any reservation before the arrival date.

Rescheduling Policy
Due to the popularity of the Grand Sirenis Resort once dates are chosen they cannot be changed. You are welcome to make changes to your reservation and choose another resort without penalty if change request is received at least 14 days prior to your scheduled arrival. Any changes made within 14 days of your scheduled arrival will be a penalty of the total cost of the package. You have 12 months to use your vacation package. All change requests are based solely on hotel room availability.